3M+
users reached
+80%
efficiency wins
3
design systems built
10+
engineer teams supported
Overall stats
Optimizing Valuation Workflow
Utilizing search technology to increase efficiency of the property map tooling and reduce the delay time of starting from a "blank" report.
ROLE
PROBLEM
Appraisers faced significant friction in finding comparable properties, which was the primary bottleneck in generating valuation reports.
RESULTS
80% Efficiency Increase: Drastically reduced the time required to find and utilize "comparables" in reports
Stakeholder Buy-In: Successfully advocated for user needs across engineering and product teams to secure resources for a "search-first" strategy
Revenue Growth: Increased the firm's daily report-output capacity by automating suggested options and smarter filtering
Research-Driven Discovery
I identified strategic opportunities by observing appraisers' mental models, leading to a shift from simple lists to an integrated map-and-search interface
System Integration
I ensured the new search tool was fully integrated with the evolving design system, maintaining brand consistency while solving deep technical data-entry problems
Conclusion: Business Outcomes
This feature transformed the product from a passive database into a workflow-driven decision tool for commercial real estate appraisers. By focusing on measurable efficiency gains and aligning the interface with real workflows, the project improved productivity, strengthened product differentiation, and contributed directly to the firm’s ability to scale report production and revenue.